IB

Refund Policy

Cancellation and refund terms.

Pickup & Exhibitions

  • Cancel ≥ 72 hours before: full refund
  • Cancel 24-72 hours before: 50% refund
  • Cancel < 24 hours: no refund

Medical packages

Subject to each partner hospital's policy. Our coordination fee (20% of deposit) is non-refundable.

Last updated · 2026-05-13